Shipping policy
Shipping & Delivery Policy
At Refrigerix, we are committed to providing fast, reliable, and secure shipping for all orders across the United States.
Order Processing
- All orders are processed and shipped within 24 hours of purchase.
- Orders placed on weekends or public holidays will be processed on the next business day.
- Once your order has shipped, you will receive a confirmation email with tracking details.
Shipping Method & Delivery Time
We proudly offer free shipping on all orders using trusted carriers such as FedEx.
Estimated Delivery Time
- 2–5 business days within the contiguous United States.
Please note that delivery times may vary slightly depending on your location, weather conditions, or carrier delays.
Order Tracking
Every shipment includes a tracking number so you can monitor your package in real time.
Tracking information will be sent to your email once your order has been dispatched.
Shipping Coverage
We currently ship only within the contiguous United States.
We Do Not Ship To:
- Alaska
- Hawaii
- Puerto Rico
- Guam
- U.S. Virgin Islands
- American Samoa
- Northern Mariana Islands
- APO/FPO military addresses
- P.O. Boxes
If you are unsure whether we deliver to your area, please contact our support team before placing your order.
Shipping Insurance
We offer optional shipping insurance for added protection during transit.
- Insurance cost: 3% of the product price
- Customers may choose to add shipping insurance during checkout.
Shipping insurance helps protect against:
- Lost packages
- Shipping damage
- Carrier-related delivery issues
Delayed or Lost Packages
If your package is delayed, lost, or arrives damaged, please contact us as soon as possible.
Our support team will work directly with the carrier to help resolve the issue quickly and efficiently.
Contact Us
If you have any questions regarding shipping, delivery, or tracking information, please contact us:
Refrigerix
6701 Corporate Dr
Blue Ash, Ohio 45242
United States
📧 Email: contact@refrigerix.shop
📞 Phone: +1 598-489-6235
Thank you for choosing Refrigerix.
We appreciate your trust and support.